Privacy
Data Privacy Policy
This policy explains, in plain terms, how XED Escapes Travel and Tours collects, uses, and protects the personal information you share with us — most commonly through our travel inquiry form.
1. Who We Are
XED Escapes Travel and Tours is a Philippine travel agency arranging domestic and international tour packages, flights, accommodations, and related travel services for our clients. This policy applies to the personal information we collect through this website.
2. Information We Collect
Our inquiry form asks what you'd like help with, then adjusts to ask only what's relevant to that service. Depending on your selection, it may collect:
- Name, email address, and mobile number
- Destination, origin, or route (e.g. for tours, flights, ferries, or transfers)
- Travel or check-in/check-out dates, and trip duration
- Number of passengers, guests, or travelers, and children's ages
- Flight, airline, cabin class, or hotel/room preferences
- Pick-up/drop-off locations, vehicle, or rental preferences (transfers and car rentals)
- Cruise line, cabin, or itinerary preferences
- Nationality, and passport-assistance details (e.g. type of assistance requested, whether it's a first-time application or renewal)
- Visa-assistance details (e.g. country applying for, visa type or purpose, previous visa or travel history)
- Travel insurance details (e.g. ages of travelers, coverage requirements)
- Number of applicants, guests, or travelers for the service requested
- Messages or other information you voluntarily submit through the inquiry form
Only your name, email address, and the required fields for the specific service you select are needed to submit an inquiry — everything else is optional and only collected if you choose to provide it. Submitting the form also requires your explicit consent via a checkbox agreeing to this policy.
3. How We Use Information
We may use the information you provide to:
- Respond to inquiries
- Prepare quotations
- Recommend travel options
- Arrange requested travel services
- Communicate with you about your inquiry
- Coordinate bookings and travel arrangements
- Improve our services and website
- Maintain business and transaction records
- Comply with applicable legal or regulatory obligations
4. Sharing of Information
We may share the relevant parts of your information only as reasonably necessary to provide the travel service you've requested — for example, with airlines, hotels and resorts, tour operators, transportation providers, local guides, visa or other service providers, and other travel suppliers involved in fulfilling your request.
We do not sell your personal information, and we do not share it for advertising purposes. Because arranging travel often requires coordinating with third-party suppliers, we cannot promise that your information is never shared with anyone — only that any sharing is limited to what's reasonably necessary to arrange the travel you've asked for, or as required by law.
5. Data Storage and Security
We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, so while we work to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose it was collected for, including legitimate business, transaction, accounting, legal, or regulatory requirements.
7. Your Privacy Rights
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules, you have certain rights over your personal information, subject to applicable legal exceptions. These include the right to:
- Be informed that your personal information will be, is being, or was collected and processed
- Reasonable access to your personal information that we hold
- Request correction of inaccurate or outdated personal information
- Object to the processing of your personal information, where applicable
- Request the suspension, withdrawal, blocking, removal, or destruction of your personal information, where applicable
- Data portability, where applicable and technically feasible
- File a complaint with the National Privacy Commission if you believe your rights have been violated
To exercise any of these rights, contact us using the details below.
8. Cookies / Website Data
This website does not currently use cookies, analytics, tracking pixels, or similar tracking technologies. If you select a currency display preference (PHP/USD), that preference is stored only in your own browser's local storage — not on our servers, and not shared with us — purely to remember your display setting on future visits.
9. Third-Party Services
When you submit the inquiry form, your information is sent to our own server, which may forward it to our team by email through a transactional email service, and/or log it in an internal spreadsheet we use to track and organize inquiries. These are internal tools used only to receive and manage the inquiries you send us — not to share your information externally.
10. Updates to This Policy
We may update this policy from time to time as our website and services evolve. The latest version will always be published on this page.
11. Contact Us
If you have any questions about this policy, or would like to exercise any of your privacy rights, please reach out to us:
- Email: info@xedescapes.com
- Phone: +63 961 165 9497
See also our Terms & Conditions. Return to homepage.